Why My Orbi App Says No Internet Connection? Help!
Are you having trouble logging in to the Netgear Orbi via app? So your Orbi app says no internet connection while accessing the interface of the WiFi Orbi? Then we will help you to troubleshoot this issue through this blog. Here, you will find out why the Orbi app is not connecting to the internet and how to solve this issue. Also, you will get knowledge of how you can log in correctly with another accessing method. Let’s start it.
Reasons -Orbi App Says No Internet Connection
Device is Out of Range
Using your internet device out of range of the Orbi and having a weak network connection with the Orbi can be a reason why the app is behaving like this.
Location of Netgear Orbi
Choosing the wrong spot which is far away from the modem and close to the electronic things or concrete walls will also cause the issue of why the Orbi app says no internet connection.
Wrong Hardware Connections
Connecting the Orbi system incorrectly and using a damaged Ethernet cable and power cord can be a reason for the problem.
Using Outdated Orbi App
Logging in to the interface of the Orbi via an outdated version of the Orbi app can also cause you this issue.
How You can Solve the Problem?
Access the Orbi in Network Range
To access the app you should connect to the Orbi network. To connect, you have to be in the range of the Netgear Orbi. Then there will be no problem of weak connection or no connection.
Choose an Optimal Location
Avoid placing your Orbi system close to the electronic things, concrete walls and heavy metal things. Simply, pick a spot which is near the modem where you can connect to it easily.
Make Connections Correctly
You should make a strong connection between the modem and the Orbi. You have to use an Ethernet cable that is in good condition, if it is not then replace it. Then connect the network cable to the WAN port of the Orbi and LAN port of the modem.
You should also check the power socket which you are using to supply power to the Orbi. If it is damaged and fails to supply power you have to call an electrician to fix it.
Use Updated Orbi App
You should use the latest version of the Orbi app. You can take help from the steps to update the Orbi app which is written below.
- To update, you have to connect your device to the network of the router.
- Then open the Play Store app on your mobile.
- After that, you have to locate the search bar and search Netgear Orbi app in it.
- The search will take you to the app which you already installed in your internet device.
- You will see an update option on the side of the screen.
- Just tap that update option and the update will start. After some time the app will get updated.
Some Other Solutions
Rebooting the Orbi System
If the above mentioned solutions are not working, then you can restart the router. To reboot you just have to plug out the router’s power cord from the socket and plug it in again. This action will restart the Orbi router.
You can also restart the router by pressing the power On/Off button given on the front of the Orbi then just press it again to turn on the router. This action also will reboot the Orbi router.
Resetting the Netgear Orbi
If restarting the Orbi is also not working then you can reset the router. You just have to follow these simple steps to factory reset the router written down here.
- You have to navigate the reset button which is given on the back of the Netgear Orbi.
- Now, press the button for ten to fifteen seconds and then release it.
- This will start the process of resetting the router. It will start itself after sometime. But all the previous settings and data will be deleted and you have to start the login process again to access the router’s interface.
Now, let’s take a look how you can login with the Orbilogin.net using your computer. So that you can successfully complete the Netgear Orbi setup.
Login Via Orbilogin.net
Here are some simple steps to access the interface login page.
- To login with orbilogin.net, you have to connect your computer to the router via Ethernet cable.
- Now, you have to open any web browser and visit orbilogin.net by typing it in the address bar.
- The URL will take you to the login page of the interface.
- Here you have to enter the username and password.
- You have to use the user manual which comes with the Netgear Orbi system.
- Now, hit the Enter key. You will reach the Orbi’s interface.
The Last Words
With the help of these paragraphs, you learned why your Orbi app says no internet connection and what can you do to fix it. Also, you’ve gone through the login process using orbilogin.net using your computer. This blog also will help you to complete the Netgear Orbi setup. We hope you have successfully troubleshoot the problem.