Why is the Netgear Orbi Not Connecting to Internet?
A lot of users lately reported having issues with their Netgear Orbi system. Orbi not getting connected to internet is the most regular one. Are you also facing errors while getting the Orbi device connected to the internet? Well, this guide can be helpful for you if you have Orbi setup done and are facing issues with it. How? This guide is mainly focused on providing troubleshooting steps for getting the internet issue eliminated using the Orbi device. At least one out of multiple hacks given ahead will surely resolve the problem that you are currently stuck with.
Orbi Not Connecting: Here is the Solution!
There are several reasons that can stop the internet connection to the Orbi. Faulty cables, outdated firmware, IP conflict, excessive distance between the devices, wrong network configurations, etc. are to name a few.
We have subcategorized the troubleshooting procedure into two groups. One is some basic troubleshooting tips. You should try your hands on these first. Perhaps you need not go to the advanced troubleshooting tips.
Basic Troubleshooting Tips
This should be the primary step that you must try whenever you get stuck with internet connectivity issues. Rebooting helps resolve minor issues with the Orbi. So power down the Orbi router for a while. After some time, power it up again.
Faulty and poor connections between the devices can stop internet access. You should examine all the cables and wires connected to the Orbi devices. Any loose cable must be fixed right away. Besides, replace any faulty cable with a new one. The connections must be finger tight to avoid any issues.
Fix Router-Modem Connection
The Orbi router should be properly connected to the modem. You should bring the devices closer to each other if they are connected wirelessly. In case there is an Ethernet connection, then use a good cable that makes secure connection.
Check Power Supply
You should ensure that the Orbi is receiving an optimum and consistent power supply. A poor power supply is one of the main reasons for no internet issue. So check the power sockets and power cables thoroughly. We recommend you use a UPS if required.
Advanced Fixes for Orbi Not Connecting to Internet
If you are still struggling with the Orbi not connecting to internet issue even after employing the basic troubleshooting, then it is time you give a shot at me more advanced tips.
Power Cycle Network
In an earlier step, you rebooted the Orbi router. But now, we want you to power cycle the whole network. You should power down all the devices on the network and also remove all the connecting cables. The sequence goes as follows:
- Turn off the Netgear Orbi router.
- Next, turn off the modem or main gateway.
- Unplug their power cables.
- Detach all other cables connected to the Orbi router. You need to remember all the ports that were in use so that you do not make a mess while connecting the devices again.
- The devices must sit idle for some time now.
- Begin by making the connections. Make sure you are using the right ports and making firm connections.
- Plug the power cables and power up the devices.
After power cycling the whole network, see if the issue has been fixed or not.
An outdated firmware version on the Orbi can also be the cause of the issue at hand. At times, automatic updates may not work due to unstable internet connections. So, we suggest you check for updates by accessing orbilogin.net and get your Netgear Orbi updated with the latest version.
Check Network Adapter Status
You should check the Network Adapter settings now if the internet is still not working. It should be enabled. The steps that you can use are as follows:
For a Windows 7 PC:
Click Start > Control Panel > Network and Sharing Center > Change adapter settings
For a Windows 10 PC:
Click Start > Settings > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings
Now on the WiFi network, right-click and Enable it.
Run Windows Network Troubleshooter
If the issue has not been yet fixed then you should try running Windows Network Troubleshooter. This is another effective way to help fix internet-related issues. The same can be done by going to the Network and Sharing Center. Refer to the previous hack for the steps.
If the Orbi not connecting to internet even after trying all the possible troubleshooting tips as given in this guide, then the time has come for you to try the final hack. You should now reset your Netgear Orbi device and restore the factory settings. After resetting, use the browser method or the Orbi app to set it up once again.
While setting up your Netgear Orbi, you should be very vigilant in making all the connections. The placement of the Orbi devices also matters. We are anticipating that you will no longer be facing the Orbi not connecting to internet issue after all this.